We may collect the following personal data: name, email address, phone number, billing and shipping address, payment information (processed securely via third-party providers), order history, and website usage data (cookies, analytics).

We use your information to process and fulfil your orders, communicate with you regarding your purchase, provide customer support, improve our website and services, and send marketing communications (only if you opt in).

We process your data on the basis of contractual necessity (to fulfil your order), legitimate interests (to improve services and prevent fraud) and consent (for marketing communications).

All payments are processed securely via third-party payment providers. Rubielle London does not store your full payment details.

We only share your data with trusted third parties when necessary, including payment providers, delivery partners, and website and analytics providers. We do not sell or rent your personal data.

We retain your data only for as long as necessary to fulfil orders, comply with legal obligations and resolve disputes.

Under UK data protection law, you have the right to access your personal data, request correction of inaccurate data, request deletion of your data, object to or restrict processing, and withdraw consent at any time. To exercise these rights, please contact us.

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can manage or disable cookies through your browser settings.

We implement appropriate security measures to protect your personal data from unauthorised access, alteration or disclosure.

We may update this Privacy Policy from time to time. Changes will be posted on this page.

For any privacy-related enquiries, please contact us at support@rubiellelondon.com or via WhatsApp.