Free next day delivery on all UK orders. Orders are dispatched promptly and delivered by a fully tracked, insured service. Orders placed on weekends or bank holidays are dispatched on the next working day. You will receive your tracking details by email as soon as your order is on its way.

We ship worldwide. Delivery to Europe and the United States is available at standard rates, calculated at checkout based on your destination. All international orders are sent fully tracked and insured.

UK orders include VAT where applicable, with nothing further to pay. For international orders, any customs duties or local taxes are determined by the destination country and are the responsibility of the recipient.

The timeframe shown at checkout reflects the period required for preparing your order and transporting it to the address provided. Pieces available for immediate dispatch and pieces produced or personalised to order may have different preparation times. Transit times vary according to postcode, shipping method and carrier. During periods of high demand or exceptional circumstances involving carriers, estimated delivery times may change — our team will always be available to assist you.

Follow your order's journey step by step, from the moment it leaves Rubielle until it reaches your hands, using the tracking link in your dispatch email.

If you have any questions about your delivery, write to us at support@rubiellelondon.com or message us on WhatsApp — we are here to help.