Track Order

Once your order has been dispatched, you'll receive an email with your tracking number and a link to follow its journey in real time.

Haven't Received Your Tracking Details?

Tracking information is sent as soon as your piece leaves our atelier. If your order was placed recently, please allow [X business days] for processing before dispatch.

If it's been longer than expected and you haven't heard from us, get in touch at [customer service email] with your order number and we'll look into it right away.

Order Not Moving?

Occasionally tracking can take 24–48 hours to update after collection. If your tracking hasn't updated in several days, contact us and we'll follow up with the courier on your behalf.

Need help with anything else about your order? We're here for you.